“We save more with Eon than we spend. I never thought I’d say that about a backup provider.”

—CJ Keefe, Director, Corporate Infrastructure, DevOps & SRE, SoFi

About SoFi

SoFi (NASDAQ: SOFI) is a cloud-native financial institution that operates entirely on AWS, running a large multi-region environment designed to support business users and ensure high availability (HA) and disaster recovery (DR), all while meeting strict data residency and compliance requirements.

The Challenge

Before Eon, SoFi’s teams were running into issues that slowed recovery and complicated compliance across five AWS regions:

• Fragmented backups across regions: Manual updates and native snapshots created gaps and inconsistencies.
• Slow compliance updates: Retention changes, including those tied to student-loan servicing workloads, could take hours or days to apply.
• Unpredictable recovery: A prior firewall outage exposed snapshot limitations and resulted in a full-day recovery delay.
• Limited visibility: Teams couldn’t easily see what was protected or validate backup posture at scale.

With a multi-region architecture designed for HA, DR, and business performance, these gaps made it difficult for a regulated financial institution to maintain consistent resilience and compliance across regions.

Why Eon

Eon aligned perfectly with SoFi’s strategy: Cloud-native, agentless, and built for automation at scale. But the differentiators that mattered most came directly from SoFi’s experience:

Agentless, zero-infrastructure deployment
No agents, no scripts, no regional setup. Everything ran through cloud-native APIs.

Auto-discovery and data classification across all AWS regions
Eon instantly mapped SoFi’s resources across five regions, making deployment nearly invisible.

Instant compliance agility
Retention and policy updates were applied in seconds, rather than hours or days.

“We had to update a retention policy for a new student-loan servicing requirement. By the time I hung up, it was done.”

Reliable, fast recovery
Eon removed SoFi’s dependency on fragile native snapshots, taking recovery time from a full day to minutes.

Fast time to value
Full multi-region rollout completed in a single sprint cycle.

“Most vendors disappear after the deal. Eon stayed in lockstep—every request and compliance tweak handled live.”

The Solution

Eon replaced SoFi’s snapshot-heavy setup with an agentless, automated backup layer that worked across all five AWS regions without scripts, tagging, or regional configuration.

Using auto-discovery, the Eon platform mapped SoFi’s AWS environment in minutes and applied policy-driven protection across accounts and workloads—immutability, encryption, region-specific retention, and logical air-gapping by default.

Backups now live in an immutable, logically air-gapped vault, separate from native snapshots and instantly accessible for search, querying, and restores. SoFi’s previous tool required tickets and waiting. Now, with the Eon platform, everything is fast, self-service, and fully reliable.

Eon also delivered deep data classification and ransomware detection, giving SoFi’s security team new levels of visibility and control.

“My security team’s obsessed with the classification and ransomware protection. It’s the control they’ve wanted for years.”

The Results

Cost Efficiency

• Over 100% ROI versus the previous solution.
• Expanded protection across the entire AWS environment without extra overhead.

Speed & Simplicity

• Full multi-region deployment in under four weeks.
• A recovery process that once took a full day now finishes in under five minutes.
• Engineers can self-serve restores—no AWS tickets, no waiting.

Compliance & Security

• Stronger adherence to PCI and other regulatory retention policies.
• Audit logs and immutability are built into every backup vault.
• Cyber teams rely on Eon’s ransomware protection and data classification to stay ahead of risk.

“We’re always looking at how to make data more intelligent and policies more contextual. Eon is helping us get there.”